At 179 Pixel Media, we strive on finding you only the best of what little ol’ Richmond has to offer. Even though most local magazines do articles on restaurants and night life, we like to show you companies that home owners can trust.
Richmond Plumbers – Short Pump Plumbing is really awesome.
I had a sink crap out on me and decided to look around for a plumber to help us out. I then realized the garbage disposal probably needs to be looked at… and the other sink in the hallway has a minor leak. So yeah, there are a few things I need a reliable plumber to check out. I was looking around on Google for a plumber who is located in the West end. A few show up including Short Pump Heating and Air. I think a friend of mine used them a while ago and had nothing but good things to say about them. They have been around for a long time and have a solid reputation. I saw a brand new company pop up and I decided, “what the heck? Let’s give them a try.”
After picking up the phone and calling, I was greeted by a lovely lady who seemed to just finish her first cup of coffee. “Hi good morning this is Liz with Short Pump Plumbing how are you doing today?!” Man, I didn’t think I was in a bad mood but she totally cheered me up. I told Liz about my sinks and garbage disposal and she was extremely accommodating by asking specific questions. She made the entire phone call experience “real.” “Hey I know these might sound like silly questions, but I need to ask you because I want to make sure your plumber is 100% prepared!” I said no problem.
Short Pump Plumbing offers morning appointments, and afternoon appointments.
I asked for a morning appointment. It’s between 8am-12pm. They called me at 7:45am and told me it was going to be around 10am when they get there. If they had a suspicion of that changing, they would give me another call to let me know. I really dig how they respect their customers’ time. That’s huge.
He showed up at 10am and asked if he could wear shoe protectors before entering. What a guy! He took a look at what I needed fixing. He kind of laughed because it was a REALLY easy job and wasn’t going to “knock me over the head” with a fat price. He finished the job in under two hours and even told me some youtube channels to look at so I don’t need to pay for easy plumbing jobs.
This is an honest plumbing company.
He could have easily said the job was a difficult one and quoted me much higher than he did, but he didn’t. He was honest, courteous, and my wife doesn’t complain anymore about our sinks and garbage disposals.